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Great staff and excellent installers. Brooks, Rocky, and their installation team made the process easy. Highly recommend.
I cannot tell you how happy I am with my new casement windows in my backroom. They were installed an open smoothly & counting down to the cooler months, to enjoy the fresh air😊 I am only sorry I waited so long to get them! Satisfied customer!
This company is something else! Schedule an appointment for an estimate with Rocky, he was a NO CALL NO SHOW! After waiting around for him to show up half the day, I called him and he stated he has "covid'. While I can sympathize with his predicament as somebody who has an appointment schedule a quick courtesy call, text, or email from him or someone else in the company would have been nice instead of wasting my time waiting around for half of the day.. Bottom line, he had no intentions of calling. He seems like a decent person so I gave him the benefit of the doubt, and even sent him measurements and photos of the windows myself to try and get a quote, that didn't go to plan, so after waiting several more weeks we scheduled for him to come out for an accurate quote. Today, 9/20/2021 I emailed him to confirm our 11:00 AM appointment and receive this response " You never replied to my email when I said that Monday was the only day. You just went silent. It feels like I am unable to meet your timelines with you. I believe another window company is a better choice for you." Basically a nice go fu*k yourself. Never received that email. Regardless, any true professional would confirm an appointment!!! Glad I didn't waste anymore time waiting around just to be disappointed again with STH Windows. It's a true blessing in disguise I didn't go with this company. I'm happy that Rocky showed his true colors before I gave him a deposit. I can only imagine the nightmare it would be getting them to actually come out if I had a problem after the installation..