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What Our Customers Are Saying

STH Windows & Doors Reviews

This company is something else! Schedule an appointment for an estimate with Rocky, he was a NO CALL NO SHOW! After waiting around for him to show up half the day, I called him and he stated he has "covid'. While I can sympathize with his predicament as somebody who has an appointment schedule a quick courtesy call, text, or email from him or someone else in the company would have been nice instead of wasting my time waiting around for half of the day.. Bottom line, he had no intentions of calling. He seems like a decent person so I gave him the benefit of the doubt, and even sent him measurements and photos of the windows myself to try and get a quote, that didn't go to plan, so after waiting several more weeks we scheduled for him to come out for an accurate quote. Today, 9/20/2021 I emailed him to confirm our 11:00 AM appointment and receive this response " You never replied to my email when I said that Monday was the only day. You just went silent. It feels like I am unable to meet your timelines with you. I believe another window company is a better choice for you." Basically a nice go fu*k yourself. Never received that email. Regardless, any true professional would confirm an appointment!!! Glad I didn't waste anymore time waiting around just to be disappointed again with STH Windows. It's a true blessing in disguise I didn't go with this company. I'm happy that Rocky showed his true colors before I gave him a deposit. I can only imagine the nightmare it would be getting them to actually come out if I had a problem after the installation..

Josh Brown Avatar Josh Brown
March 10, 2022

Highly recommend! This company sets an example of what true customer service looks like and excellent quality work. You’ve gained a lifelong client here. Thank you, again!

Yoey Rodz Avatar Yoey Rodz
May 10, 2023

Great experience with STH! Would highly recommend! Rocky and Scott are really easy to work with, very responsive and accommodating. Their prices were competitive and they delivered a quality product (I'm particular about quality). They replaced ALL of my windows and the process was very smooth. The installation team was friendly, polite, careful and tidy. Everyone on the team is very reliable and honest. They treat the project like it is their house and they were mindful of my budget. They went above and beyond when I asked for help procuring and replacing exterior shutters - they searched for just what I wanted, with my budget in mind, and installed them quickly. When I didn't like the bracket mounting system, they pivoted and found another solution, without any hesitation or signs of frustration. When the installations were in progress, Rocky and Scott checked in often. All of the installers were awesome and nice! I was really pleased with my experience. They truly care about their customers and aim to please.

Katie Kozloff Avatar Katie Kozloff
March 10, 2023